iQONIC

Warranty & support

Confidence in every channel.

Our support team is here to keep your radios ready, reliable, and working for the full life of the product.

Team members collaborating around a table

Coverage at a glance

One year of
peace of mind.

Every iQONIC radio includes a one-year warranty covering defects in materials and workmanship under normal use. If you receive a defective item, notify us within three days of delivery so we can guide you through the next step.

Contact support

What is included

Simple coverage.
Clear next steps.

Keep your proof of purchase and original packaging available when contacting support.

01

Manufacturing defects

Coverage applies to defects in material or workmanship discovered during normal use within the warranty period.

02

Original condition

Return items in their original condition with included accessories, packaging, and purchase information.

03

Service guidance

Our team will help identify the right service route, from troubleshooting to an approved return.

The support process

Keep the signal
moving.

  1. Get in touchCall, email, or use our inquiry form with your model and purchase details.
  2. Share the issueTell us what happened and include photos or a short description when useful.
  3. Follow the next stepWe will confirm the recommended service, return, or replacement route.
iQONIC handheld radio on a dark textured background

Need help now?

Speak with
our team.

Call us for service warranty support.

(+63) 943 462 0920Send an inquiry